SHIPPING
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We offer free standard shipping on all orders over $75 for contiguous USA (for Alaska, Hawaii and Puerto Rico add $15).
 
In-stock items usually ship within 24 - 48 hours of ordering. Please note we do not ship on Saturdays, Sundays, or holidays. For expedited orders or for specific delivery date requirements, please contact us at info@bridalvaganza.com or call us at 1-888-89-BRIDAL (1-888-892-7432) and a Bridal Assistant will do her best to accommodate you.

Delivery Time = Processing time + Shipping Time
Standard Shipping (processing time + 5 - 7 days) - $8.95
Expedited Shipping (processing time + 2 days) - $29.99

Orders may be split across multiple shipments and items ordered together may not be shipped out on the same day.

Occasionally, items may be out-of-stock or back-ordered. You will be contacted immediately in both instances. In these instances, you will be provided an approximate shipment date or be offered a cancellation or exchange option at no charge. 

We apologize, but we do not ship items to P.O. Boxes.

RETURN POLICY
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We would like you to be completely satisfied with your purchase. If for some reason you are not happy with your purchase or the item is damaged, we will gladly accept your return for a refund, exchange or store credit if the item is returned within 30 days of receipt. Please contact us as soon as possible for approval and confirmation number. Returned merchandise should include the original packaging and be in the same condition as when it was received.

Please note the following:

  • Return may be subject to a restocking fee, depending on designer.
  • We offer free shipping on exchanges.
  • Sale items marked as final sale cannot be returned.

Unfortunately, we cannot accept returns after the wedding date.

Return shipping fees are the customer's responsibility. We highly encourage items to be mailed with tracking numbers. Bridalvaganza is not responsible for any damages to the item or loss incurred during shipping.

DAMAGED ITEMS
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We inspect each item carefully before shipping them to you. If the item is damaged upon receipt, please contact us by email or call us at 1-888-89-BRIDAL (1-888-892-7432) within 5 days of receipt and we will make sure you receive a perfect item. Please keep the original box with its packaging material as well as any paperwork that came with the item. We suggest that you email us a digital photograph of the damaged item to expedite the claims process.
 
REFUND & EXCHANGE PROCESS
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Approval by your Bridal Assistant is required. You may initiate the refund by logging onto your account and following the steps shown or by email or by calling us at 1-888-89-BRIDAL (1-888-892-7432).
 
Please allow 7-10 days for processing of your refund/exchange/store credit. A refund will post to your original form of payment approximately 2 days after processing your return. It may take up to 2 billing cycles for the credit to appear on your monthly credit card statement.

PLEASE NOTE: Returns or exchanges are only accepted with prior approval from Bridalvaganza. Any returns made without approval will be charged a 50% restocking fee of the original cost.